The products are delivered to the given address by the consumer on the purchase order.

Consumers must check the packaging condition of delivered goods and report damage to the carrier on the delivery and the company, within less one week.

At his request, the consumer may obtain sending the invoice to the billing address and not to the delivery address by validating the option provided for this purpose on the order form.

As soon as we proceed to the shipment, you immediately receive an e-mail information.

All low-and middle sized shipments are sent by an against signature surrender postal service.

Lost or Damaged Goods

In the unlikely event that your product is lost or damaged in transit, please contact us by email at contact@mrcosmetiques.com. In the case of non-delivery, please wait for 15 days from the date of your order in case it has been delayed. In the case of damage please contact us within 48 hours of receipt and return the product to the wrote address on the shipping box.

Our Guarantee

It is our aim to offer 100% satisfaction. We will be happy to replace any faulty goods or redress any errors in connection with an order. Any goods may be returned within 14 days from the day they are received. Providing they are unopened and unused, we will by happy to refund their full cost, excluding return postage costs. This is in addition to your statutory rights.